Office Specialist 2

About the role

The Oregon Department of Human Services Child Welfare team in Baker City (rural Eastern Oregon) seeks an Office Specialist 2 to provide administrative and records support, issue and track gas cards, negotiable goods, transportation passes, and parent mileage reimbursements, enter case data into the OR‑Kids database, and gather relevant records such as police reports, court documents, and physical or mental health records. Learn more about the community, housing, and resources https://www.bakercity.com/. The position involves occasional travel for meetings, trainings, and case‑related activities, handling sensitive topics related to trauma, abuse, and crises requiring a trauma‑informed approach, occasional physical activity including lifting up to 50 pounds, and may require quick decision‑making in stressful situations.

Responsibilities

• Provide administrative and records support, answering phone calls, responding to inquiries, and clearly communicating agency rules and policies.
• Issue and track gas cards, negotiable goods, transportation passes, and parent mileage reimbursements, accurately logging all transactions in the records system.
• Support protective services and permanency staff by entering case data and documentation into the OR‑Kids database.
• Request and gather relevant records, including police reports, court documents, and physical or mental health records, as needed.

Requirements

• Valid driver’s license and acceptable driving record.
• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR an associate degree in any field; OR an equivalent combination of education and experience.
• If selected as a finalist, must pass a criminal history and background check, including a fingerprint‑based FBI CJIS check.
• Must complete the US Department of Homeland Security’s I‑9 form within three days of hire and pass E‑Verify verification.
• The State of Oregon does not offer visa sponsorship for this position.

Skills

• Demonstrated experience performing detail‑oriented work with strong problem‑solving and critical thinking skills.
• Excellent verbal and written communication abilities; dependable and responsive team resource.
• Success in collaborative team environments.
• Skilled at managing multiple priorities and meeting competing deadlines effectively.
• Proficiency with computer systems and Microsoft Office applications (Word, Outlook, Excel).
• Self‑motivated, organized, able to manage time efficiently, take initiative, and proactively assist others.
• Ability to identify when additional support is needed and comfortable seeking guidance.
• Adaptable and flexible in responding to shifting priorities and changing work environments.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package.
• Possible eligibility