Office Specialist 2 , Academic Testing Services

About the role

The Office Specialist 2 leads the day-to-day business operations of the Academic Testing Services (ATS) testing centers and serves as the primary point of contact for student office assistants and proctors, as well as for faculty, staff, and students with questions about ATS programs and services. The Office Specialist 2 coordinates exam scheduling and administration based on instructor guidance and accommodations established by the Disability Resource Center (DRC), and leads the daily workflow of approximately 25 student employees. The Office Specialist 2 reports to the Executive Director, Student Academic Support Services and is guided by the Assistant Director, Academic Testing Services.

Responsibilities

• Leads day-to-day business operations of the ATS testing centers
• Serves as primary point of contact for student office assistants, proctors, faculty, staff, and students regarding ATS programs and services
• Coordinates exam scheduling and administration based on instructor guidance and DRC accommodations
• Leads the daily workflow of approximately 25 student employees
• Reports to the Executive Director, Student Academic Support Services and is guided by the Assistant Director, Academic Testing Services

Requirements

• Two years of general clerical experience
• One year of which included typing, word processing, or other experience generating documents
• OR An Associate’s degree in Office Occupations or Office Technology
• OR Graduation from a private school of business with a Certificate in Office Occupations or Office Technology AND one year of general clerical experience
• Note: College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis

Qualifications

• Familiarity with the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act
• Experience working in a testing center, disability services, or student services environment

Skills

• Creates an environment that acknowledges, encourages and celebrates differences
• Functions and communicates effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities and cultural backgrounds
• Seeks opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement
• Adheres to all PSU policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct
• Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals

Benefits

PSU’s excellent benefits package includes 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon Public Universities.

Pay

The starting annual salary rate for this position will be between $19.36 per hour and $21.91 per hour. The starting salary may be negotiable above this range, however it will be dependent upon the knowledge, experience, skills and abilities of the chosen candidate, the budget of the hiring department, and approval from HR.

Schedule

Monday through Friday, 8a.m. to 5p.m.