Office Services Specialist (On Call)

About the role

SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.

Responsibilities

• Process and sort inbound/outbound mail and packages while maintaining accurate chain-of-custody and shipping procedures.
• Support copy/print production, scanning, imaging, and binding services while ensuring equipment is stocked and functioning.
• Maintain organized office spaces, restock supplies, support meeting room setups, and assist with light maintenance tasks.
• Welcome visitors, manage calls and visitor logs, and provide a professional concierge-style experience for clients and guests.
• Provide general administrative assistance while delivering exceptional customer service and building strong professional relationships.
• Physical demands: Approximately 50% of the time this position requires fine and/or gross motor skills, including the ability to grasp, lift and/or carry 25 lbs individually and 50 lbs with assistance; ability to walk, bend, kneel, stand, and/or sit for extended periods; manual dexterity required for operating office machinery and use of equipment such as ladders and binding machinery; specific vision abilities required include close vision, distance vision, ability to adjust focus, and ability to match or detect differences between colors, including shades of color and brightness (MFP color calibration and print requests require this ability).
• Travel: Travel is an essential part of the Field Services Specialist role; reliable transportation is required. Assignments may include traveling from one SPS site to another SPS site after arrival at the employee’s “home” location as needed, predominantly within a 25‑mile radius of the assigned region.

Requirements

• Strong communication