Office Services Manager, SG-23

Duties

Manages agency space and facility operations, including planning, procurement, and coordination of maintenance, repairs, preventative services, and tenant alterations;
Ensures efficient utilization of space and continuity of operations;
Directs and administers office services operations, including development and implementation of procedures;
Ensures compliance with agency policy and management directives;
Monitors workflow and service delivery for efficiency and effectiveness;
Oversees records management, purchasing activities, and inventory control functions;
Maintains and updates intranet content;
Evaluates operations and implements process improvements;
Supervises office services staff and coordinates activities related to employee onboarding, changes, and separations;
Assigns work, monitors performance, and ensures timely completion of assignments;
Manages mailroom and courier operations in compliance with applicable regulations;
Coordinates vendor services for facility-related functions, including maintenance, cleaning, and disposal;
Monitors service agreements and contractor performance;
Monitors building access systems;
Collaborates on emergency preparedness and workplace safety initiatives, including ergonomics programs;
Ensures compliance with safety regulations, lease agreements, and contractual obligations.

Minimum Qualifications

• List Appointment: Candidates must be reachable on the Civil Service eligible list for 38-147010.
• Transfer: Candidates must have one year of permanent competitive service in a title eligible for transfer via Sections 70.1 or 52.6 of the Civil Service Law. Information regarding transfer eligibility may be available on the Civil Service Career Mobility Office website.
• Minimum Qualifications: One year of service as an Assistant Office Services Manager; OR one year of service as a Chief Clerk, Chief Mail & Supply Clerk, Public Buildings Manager 2, Property Manager 1, Property Manager 2.
• Non-Competitive Promotion (NCP): In accordance with Section 52.7 of the Civil Service Law, if the number of qualified candidates who apply for the position is three or less, a permanent appointment can be made, at agency discretion, by non-competitive promotion of an applicant who meets the minimum qualifications.

Additional Comments

Please note that a change in negotiating unit may affect your salary, insurance and other benefits.

Salary

$86,681 – $109,650

Benefits

Positions located within the New York City metropolitan area, as well as Suffolk, Nassau, Rockland, and Westchester Counties, are also eligible to receive an additional $4,000 annual downstate adjustment.

Travel

10%

Contact Information

Email Address: recruitment@dfs.ny.gov
Address: Suite 301, One Commerce Plaza, Albany, NY 12257

Equal Opportunity

The New York State Department of Financial Services is committed to providing equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by law.

Public Service Loan Forgiveness

Employment with New York State qualifies an individual for Public Service Loan Forgiveness (PSLF). This program forgives the remaining balance on any Direct Student Loans after you have made 120 qualifying monthly payments while working full-time for a U.S. federal, state, local, or tribal government or not-for-profit organization. To learn more about the program and whether you would qualify, please visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service.

Americans with Disabilities Act (ADA)

Under the Americans with Disabilities Act (ADA), the Department of Financial Services is required to provide reasonable accommodation for known physical or mental limitations of an otherwise qualified applicant with a disability if an accommodation would enable the applicant to perform the essential functions of the job. If the accommodation would constitute an undue hardship on the operations of the agency, the agency is not required to provide it.