Office Services Lead

About the role

The Office Services Lead supports the Virginia Beach office of Cherry Bekaert, a leading accounting and consulting firm. Reporting to the Director of Administrative Services, the Office Services Lead oversees operational initiatives, resolves complex challenges, and advances client service through technology and innovation.

Responsibilities

• Guidance and oversight for firm service line offerings, ensuring effective execution of operational and administrative support, and other service-specific deliverables.
• Supports team members in workflow management, process optimization, and issue resolution.
• Manage other administrative team members across multiple offices.
• Engage with internal clients to gain a deeper understanding of their needs and develop tailored solutions to enhance outcomes.
• Utilize technology to enhance the efficiency and effectiveness of client service delivery.
• Develop and maintain technical standards and documentation.
• Carry out general on-site tasks such as operational support, breakroom and kitchen duties, visitor and staff assistance, front desk support, and mail and supply management.
• Onboard and mentor new team members, providing training and orientation through well-prepared materials and structured onboarding initiatives.
• Provide guidance and mentorship to team members on advanced technical topics based on role and team.
• Facilitate discussions to translate leadership initiatives into actionable plans within the team.

Requirements

The ideal candidate should have:

• The ability to work onsite in our Virginia Beach office.
• A strong working knowledge in various software platforms including Microsoft Office 365.
• Technical expertise and the ability to address complex challenges effectively.
• Expert technical knowledge and ability to address complex challenges.
• A strong acumen for learning new technologies.
• A reliable and adaptable communication style to build trust and effective outcomes across teams.

Qualifications

Qualifications include:

• Strong interpersonal and communication skills.
• Ability to manage multiple tasks and prioritize effectively.
• Experience in administrative support and office management.
• Proven ability to resolve complex issues and provide technical solutions.
• Passion for mentoring and supporting colleagues.

Skills

Skills required include:

• Proficiency in Microsoft Office Suite.
• Strong organizational and problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Knowledge of project management tools and methodologies.

Benefits

Cherry Bekaert offers a competitive compensation package and a comprehensive benefits program, including:

• Annual bonus
• Medical, dental, and vision care
• Disability and life insurance
• Generous Paid Time Off
• Roth and Traditional 401(k) plans
• Paid Care Leave
• And other programs designed to enhance personal and work-life balance

Pay

The salary range for this position is $55,000 - $70,000 annually.

Schedule

The Office Services Lead works full-time, Monday through Friday, with occasional evening and weekend work as needed.

Benefits

Cherry Bekaert offers a comprehensive benefits program that includes:

• Annual bonus
• Medical, dental, and vision care
• Disability and life insurance
• Generous Paid Time Off
• Roth and Traditional 401(k) plans
• Paid Care Leave
• And other programs designed to enhance personal and work-life balance

Contact

To apply, please visit our careers page.