Office Services Associate

General Summary

STRS Ohio, The State Teachers Retirement System of Ohio, is seeking an associate to join the Office Services team. Established in 1920, STRS Ohio serves nearly 550,000 public-school teachers and university faculty members, managing approximately $96.3 billion in assets and paying over $7 billion in benefits annually.

Summary Of Responsibilities

• Sort and deliver incoming United States Postal Service (USPS) mail, returned mail, and scanned accountable packages from couriers.
• Process shipping labels, certified mail, and electronic return receipts using various systems.
• Pick up, process, and mail outgoing USPS, UPS, FedEx, and local courier envelopes.
• Make outside deliveries and pickups to the post office, Rhodes Tower, and other Columbus-area government agencies as needed.
• Absorb and deliver requisitions for supplies throughout the building and to the various supply rooms per delivery schedule and as requested.
• Assist in shredding sensitive documents as requested by customers within the organization.
• Prepare various portfolio and brochure meeting kits accurately and by assigned deadlines.
• Perform minor maintenance and/or place service calls on copier and fax machines throughout the building.
• Provide customer service via e-mail, telephone, in person, and at the customer counter.
• Ensure STRS Ohio’s shipping/receiving area follows the three main principles of dock management: communication, customer service, and cleanliness.

Summary Of Qualifications

• High school diploma or equivalent required.
• Two years of retail experience or other customer service positions preferred.
• General knowledge of basic math required.
• Interpersonal skills necessary to deal effectively and courteously with internal and external contacts required.
• Above-average organizational skills and a high degree of accuracy and attention to detail required.
• Proven ability to operate Microsoft Office programs and standard office equipment required.
• Ability to work independently and in a team environment while meeting deadlines with minimal direct supervision required.
• Considerable standing, walking, carrying of packages and mail internally and between locations.
• Ability to lift and move parcels of medium to heavy weight (up to 50lbs) required.
• Valid Ohio driver's license and safe driving record required.

Equal Employment Opportunity Employer Statement

State Teachers Retirement System of Ohio (STRS) is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees on the basis of race, color, religion, gender, gender identity or expression, national origin (ancestry), military status, disability, age, genetic information, sexual orientation, or caregiver status, in making employment-related decisions about an individual.

Posting Drug-Free Workplace Statement

The State Teachers Retirement System of Ohio (STRS Ohio) is a drug-free workplace. The use of recreational marijuana and non-medical cannabis is strictly prohibited.

Pre-Employment Drug Testing

All final candidates tentatively selected for employment will be required to undergo a urinalysis drug screening prior to appointment. This screening includes testing for illegal substances, including marijuana. A positive test result will disqualify the applicant from employment unless valid medical documentation is provided for legally prescribed medications or a physician’s recommendation for medical marijuana.

Pre-Employment Background Investigation

The final candidate selected for this position will be subject to a criminal background check. STRS Ohio will conduct an individualized assessment of any prior criminal convictions before making a determination regarding employment eligibility.