Office Services Associate

Roles & Responsibilities

• Manage office and facilities operations in partnership with the Regional Office Manager and Office Manager.
• Cook up and support overall workplace operations by submitting maintenance requests.
• Coordinate with building management, security, engineering, and vendors.
• Coordinate visitor access with building security.
• Greet and direct visitors, notifying appropriate contacts.
• Maintain building access points as needed.
• Validate and track approved visitor parking.
• Manage conference room and workspace reservations using internal systems.
• Schedule and support scheduling needs, resolving conflicts.
• Coordinate external building conference room bookings when required.
• Place and track all catering orders in line with firm guidelines.
• Support catering setup and teardown, prepare meeting rooms, and ensure alignment with meeting organizers.
• Issue, track, and manage employee and visitor access badges.
• Coordinate with building security for onboarding, offboarding, and access audits.
• Respond promptly to employee requests.
• Process mail, packages, courier requests, and certified mail.
• Order business cards and life event items per guidelines.
• Support event planning and office initiatives.
• Maintain conference rooms and shared spaces throughout the day.
• Ensure cleanliness and readiness of all common areas and conference rooms.
• Replenish supplies and report issues as needed.

Knowledge, Skills & Attributes

• 1-2 years of experience in office services, hospitality, or workplace operations.
• Strong communication and relationship management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office and workplace systems.
• Strong attention to detail and organizational skills.
• A client-focused mindset.
• Leadership and accountability.
• Operational efficiency.
• Problem-solving and decision-making skills.

Compensation

The Compensation range for this role is 20.00 to 24.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)

About the Role

Empowering our clients to excel in what they do best through modernized technology platforms, elevated technology support, and valuable insights. The Office Services Associate position will be a highly visible point of contact to our internal and external guests in the office and will provide a warm and welcoming office experience. This role will uphold clients' values and will work closely with the Client Service Manager to ensure the office operates efficiently and in excellence daily while consistently providing the highest level of customer service.

Qualifications

Client-focused mindset
Leadership and accountability
Operational efficiency
Problem-solving and decision-making skills

Benefits

• Comprehensive benefits package including Medical insurance, Dental insurance, Vision insurance, 401(k) retirement plan, and Paid Time Off (PTO).