Office Secretary -Hagerstown Heart

About the Role

We’re looking for a dedicated Office Secretary to support our fast-paced medical offices with outstanding clerical and administrative expertise. You’ll play a crucial role in ensuring smooth operations and delivering exceptional patient service.

Responsibilities

• Greet and assist patients and clients both in person and over the phone
• Schedule appointments and verify insurance information accurately
• Maintain patient demographics and update records in the system
• Address patient questions or refer them to appropriate personnel when needed
• Keep patients informed about scheduling delays or changes
• Maintain confidentiality and compliance with all healthcare regulations
• Keep the medical office neat and well-organized, and assist with tasks like scanning, sorting mail, and preparing forms

Qualifications

• Education: High school diploma or equivalent required
• Experience: Previous experience in a medical office setting and computer use preferred

Skills

• Strong communication and customer service skills
• Ability to prioritize and multitask in a busy environment
• Proficiency in maintaining confidential patient information
• Basic office equipment and computer literacy

You’ll Thrive Here If You

• Enjoy helping patients and keeping busy throughout the day
• Are comfortable working with electronic health records and scheduling systems
• Take pride in creating an organized, welcoming office environment
• Can adapt quickly to changing priorities and urgent requests

Benefits

• Health, Dental, and Vision Insurance: Coverage begins on the first of the month following your hire date.
• Life Insurance & Disability Coverage: Includes company-paid life insurance, as well as short- and long-term disability benefits.
• Paid Time Off (PTO): A generous PTO program designed to help you recharge and maintain a healthy work-life balance.
• 401(k) Retirement Plan: Benefit from a robust company match to support your long-term financial goals.
• Education Assistance & Tuition Reimbursement: Support for your continued learning and career growth.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA): Options to save pre-tax dollars for eligible healthcare and dependent care expenses.
• Shift Differential Pay: Team members working evening, night, or weekend shifts may be eligible for additional pay.

At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen, and be there for one another. We provide warm welcomes, hospitality-driven closures, and are always Happy to Help.