Office & Sales Manager

About the role

Manage the office operations to support the company's day-to-day production functions. Manage Inside Sales, Scheduling, Shipping & Receiving, Purchasing, AP/AR, as well as some HR functions.

Responsibilities

• Inside Sales, Shipping and Scheduling
  • Manage inside sales team, including hiring and training of Inside Sales Representatives.
  • Become the site's ERP subject matter expert.
  • Manage production scheduling and ensure schedule aligns with customer, production, and shipment needs.
  • Manage shipping coordinators as well as receiving and shipping processes and recordkeeping.
• Operations & Reporting
  • Review operational reports and schedules to keep management informed, identifying trends and flagging issues.
  • Analyze internal processes and recommend/implement procedural or policy improvements (e.g., supply management, records disposal).
  • Plan, administer, and control budgets for contracts, equipment, and supplies.
• Office & Records Management
  • Plan and manage office systems, layout, equipment procurement, and supply inventory to maintain efficiency.
  • Design and oversee filing and information management systems, including record retention, protection, retrieval, transfer, and disposal procedures.
  • Oversee maintenance and repair of office machinery, equipment, and related electrical/mechanical systems.
• HR Liaison Duties
  • Manage office staff personnel activities, including recruiting, HR onboarding, Kronos payroll, and vacation/benefits administration.
  • Coordinate activities of clerical staff, assigning and monitoring workload.
  • Serve as the location's resource for HR-related matters — new hires, onboarding, benefits, and safety — partnering with Corporate HR and participating in site safety committees.

Minimum Requirements

• 2+ years of office management experience.
• Experience in a fast-paced environment.
• Bachelor's degree or equivalent preferred.