Office & Workplace Manager

About the company

Zip Security is fixing cybersecurity for growing businesses. Even enterprises spend heavily across hundreds of disconnected tools for marginal real-world benefit. For startups and mid-sized firms, this gap often means forgoing security entirely or cobbling together a solution that leaves them vulnerable. At Zip Security, we build solutions that make enterprise cybersecurity effective and doable for growing businesses of all kinds, whether or not they have a security team in house.

Our product is a complete security program that automates device management, endpoint security, identity and access management, compliance, and managed IT and security operations to keep teams protected. We help customers pick the right security frameworks, deploy the tools, policies, and controls they need, and keep everything enforced over time so their business is protected and compliant, 24/7.

Zip is at the cutting edge of cybersecurity, backed by Ballistic Ventures, and positioned to integrate major platform APIs and global threat data to deliver real value for our customers.

About the role

Zip Security has opened a new NYC office and is looking for an Office Manager to help make it a place people are excited to come to every day. You’ll shape the energy and experience for the team, new hires, candidates, customers, and visitors. From keeping the space organized and stocked to coordinating vendors, meals, events, and new-hire setups, you’ll ensure the office runs smoothly. This is a hands-on role for someone who loves creating a welcoming, high-functioning workplace.

Responsibilities

• Own the day-to-day operations and overall experience of the NYC office, ensuring the space is organized, welcoming, and ready for the team each day.
• Keep the office fully stocked and running smoothly, handling snacks, coffee, supplies, deliveries, facilities requests, and everyday workplace needs.
• Manage office vendors and building relationships, coordinating maintenance, services, and other workplace logistics.
• Create a smooth first-day experience for new hires by coordinating desk setup, supplies, badges, and in-office onboarding needs.
• Coordinate team meals, meetings, celebrations, and company events, serving as a friendly point of contact for employees and visitors.
• Build simple, repeatable office processes to help the workplace scale smoothly as the team grows.

Requirements

• 2-4 years of experience in office management, workplace operations, office coordination, or a similar role (nice to have).
• Experience independently owning day-to-day office operations in a fast-paced environment; startup experience is a plus.
• Highly organized, dependable, and detail-oriented, with a proactive instinct for noticing what needs to be done and taking care of it.
• A hospitality-minded approach and genuine excitement about creating a great in-office experience for employees, new hires, and visitors.
• Strong written and verbal communication skills, with the judgment to work effectively with teammates, vendors, building management, and guests.
• Comfort juggling multiple priorities, solving practical problems, and following through without a lot of oversight.
• Excitement about being hands-on and regularly present in the NYC office to help the team and workplace run smoothly.

Benefits

• Competitive compensation and comprehensive health benefits starting on day one.
• 401(k) plan to help you invest in your future.
• Monthly wellness benefits to support your physical and mental health.
• Comprehensive family-building, fertility, and hormonal health benefits.
• High ownership, autonomy, and the opportunity to shape a rapidly growing company.
• Fully stocked office with endless snacks, coffee, and tea, plus Zip swag and team outings.