Office Professional 2 (Multiple Openings)

About Us

The Ohio Department of Health (ODH) is committed to advancing the health and well-being of all Ohioans by building a modern, vibrant public health system. The Bureau of Maternal, Child, and Family Health (BMCFH)/Complex Medical Help (CMH) supports families by improving birth outcomes and the health status of women, infants, children, and youth, including those with complex health care needs.

Responsibilities

• Enter and maintain medical and financial documentation in electronic record and document management systems.
• Prepare, format, proofread, and update a variety of documents using Microsoft Office Applications.
• Review records for accuracy and completeness, identify discrepancies, and update information as needed.
• Search, compile, organize, and summarize information to support reports and program operations.
• Maintain confidential client health and fiscal records in compliance with HIPAA, agency policies, and established procedures.
• Receive, log, index, and track incoming medical and financial documents within the agency's document management system.
• Maintain electronic and physical filing systems and retrieve records to fulfill information requests.
• Update case record information and document locations.
• Process incoming mail and scanned documents, including preparing records for electronic conversion, indexing, and storage.
• Generate routing correspondence, prepare copies, and support general office and administrative functions.
• Assist with basic troubleshooting and coordination of office equipment maintenance.

Unusual Working Conditions: May be confined to work area for long periods of time; may perform high-volume, repetitive tasks with short turnaround.

Requirements

• 6 months of training or 6 months of experience in using a personal computer and related business office software AND 6 months of training or 6 months of experience in office practices and procedures.
• OR 6 months of experience as an Office Professional 1, 12141.
• OR equivalent of the minimum class qualifications for employment noted above.

Skills

• Clerical & Data Entry Technical Skills: Customer Service, Records Management, Operational and Administrative Support
• Professional Skills: Customer Focus, Attention to Detail, Confidentiality

Ideal Candidate Strengths:

• Strong organizational skills and attention to detail
• Ability to maintain accuracy while managing a high volume of work
• Excellent written communication and proofreading skills
• Proficiency with Microsoft Office applications
• Ability to work independently while collaborating effectively with a team
• Commitment to safeguarding confidential information and maintaining data integrity
• Strong customer service and interpersonal skills

Educational Transcript Requirements

Official educational transcripts are required for all post-high school educational accomplishments, coursework, or degrees claimed on the application. Applicants must submit an official transcript prior to receiving a formal offer of employment. Failure to provide transcripts within five (5) working days of being requested will result in elimination from further consideration. A transcript is considered "official" only if it is an original copy from the educational institution and includes an institutional watermark, ink stamp, or embossed stamp. Transcripts printed from the institution's website will not be accepted. ODH reserves the right to assess the academic credibility of an educational entity's award of a putative degree.

Work Location

Health Department Building, Columbus, Franklin County, Ohio, USA

Pay

$21.83 per hour

Schedule

Full-time, Monday - Friday; 8:00 AM - 5:00 PM