Office Operations Assistant Primary Care

Life at Ascension

Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

About the role

Manage the full patient lifecycle by greeting visitors, handling check-in/out, and scheduling or confirming appointments.

Responsibilities

• Secure necessary documentation, verify patient demographics, and obtain insurance authorizations or precertifications.
• Collect co-pays, deductibles, and previous balances and reconcile reports and deposits to ensure financial accuracy.
• Answer telephones, screen calls, take messages, and provide essential clerical support.

Requirements

• A high school diploma equivalency OR 1 year of applicable cumulative job specific experience required.

Qualifications

• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Skills

• Excellent communication and interpersonal skills.
• Ability to handle multiple tasks simultaneously.
• Proficiency in Microsoft Office applications.

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options.
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance.
• Time to recharge: pro-rated paid time off (PTO) and holidays.
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning.
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources.
• Family support: parental leave, adoption assistance and family benefits.

Pay

• Details about pay are not specified in the job posting.

Schedule

• The schedule is Days | Full time 8:00 am -4:00 pm Monday-Friday, no holidays or weekends.

Equal Employment Opportunity

Equal employment opportunity employer

Fraud Prevention Notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system. E-Verify statement Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates.