Office Assistant - Primary Care

About the role

Performs medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into the system. Collects co-pays and performs pre-certifications and filing.

Responsibilities

• Answers and screens phone calls by the third ring.
• Directs all calls to the appropriate staff member, ensuring all information is accurate.
• Schedules patient appointments and registers patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches, and preparing deposits.
• Prepares referrals and obtains pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules.
• Acts as an office resource and mentoring role model.

Requirements

• Excellent communication and customer service skills.
• Strong multi-tasking abilities and computer literacy.
• 0-2 years of medical office experience.

Qualifications

• High school diploma or equivalent.

Pay

$18.69 - $26.01 hourly

Benefits

Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including:

• Medical, prescription, dental, and vision insurance.
• Health and dependent care flexible spending accounts.
• 403(b) (401(k) subject to collective bargaining agreement).
• Paid time off and paid sick leave as provided under state and local laws.
• Short-term disability and optional long-term disability.
• Colleague and dependent life insurance and supplemental life and AD&D insurance.
• Tuition assistance.
• Employee assistance program that includes free counseling sessions.

Eligibility for benefits is governed by the applicable plan documents and policies.