Office Assistant - Primary Care

Position Objective: The Office Assistant supports patient care in an ambulatory setting by greeting, registering, scheduling, and checking out patients using a computerized practice management system. They maintain patient records, facilitate smooth patient flow, and deliver excellent customer service in person and over the phone. Collaboration with staff and physicians is essential. Key Responsibilities Greet and accurately register patients, communicate with insurance companies for referrals and coverage verification.Perform scanning, abstracting, and obtain patient records from various sources.Answer and screen calls, schedule appointments, take messages, and redirect calls as needed.Handle daily office operations to ensure efficient workflow. Qualifications & Skills High school diploma or GED; relevant training or experience preferred.At least one year of clerical or billing experience in a medical office preferred.Customer service experience strongly preferred.Certification in Medical Interpretation required for bilingual/multilingual interpreters. Additional Information: The role involves minimal exposure to blood-borne pathogens, with physical demands aligned to typical office work. Reasonable accommodations are available for individuals with disabilities. Compensation ranges from $18 to $26 USD, with benefits including health insurance, retirement plans, paid time off, tuition assistance, and more, depending on employment status.