Office Operations Assistant Pediatrics

Location & Schedule

• Location: Oshkosh, WI | Ascension Ninth Avenue Clinic
• Department: Pediatrics
• Schedule: Days, Full-time, 7:30 am–4:30 pm, Monday–Friday (every other Wednesday off)

About the Role

Manage the full patient lifecycle by greeting visitors, handling check-in/out, and scheduling or confirming appointments. Secure necessary documentation, verify patient demographics, and obtain insurance authorizations or precertifications. Collect co-pays, deductibles, and previous balances and reconcile reports and deposits to ensure financial accuracy. Answer telephones, screen calls, take messages, and provide essential clerical support.

Requirements

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more