Clinic Office Assistant - Pediatric Center

About the role

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, five emergency rooms, and over 80 clinics. CoxHealth has been recognized for workplace excellence, including being named one of Modern Healthcare’s Best Places to Work five times, one of America’s Greatest Workplaces and Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant‑A Insights Group. It has also been acknowledged by Forbes as one of the Best Employers for New Grads and featured in Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Responsibilities

• Provide a variety of clerical and filing duties in the clinic office setting
• Photocopying, faxing, filing, maintenance and transportation of medical records
• Answering the telephone
• Computer data entry
• Other duties as assigned
• Knowledgeable of insurance managed care requirements, practice management system, and electronic medical record where applicable
• Understanding of how ICD and CPT coding affect reimbursement from third‑party payers
• Billing, collection, and charge entry functions as assigned
• Demonstrate customer service, team building, and leadership skills

Requirements

• Education: High School Diploma or Equivalent (required)
• Experience: No prior experience required; 1‑2 years of previous medical office experience preferred
• Age: Must be 17 years of age or older

Skills

• Excellent verbal and written communication skills
• Able to work independently and collaboratively in teams
• Proficient computer skills

Benefits

• Medical
• Vision
• Dental
• Retirement with employer match
• Additional benefits (available for employees working 20+ hours per week)

Schedule

Scheduled weekly hours: 40 hours; 8:00 AM – 5:00 PM; Day shift.