Clinic Office Assistant - Pediatric Specialty Clinic

About the role

Facility: Cox Pediatric Specialty Clinic, 1011 E Montclair, Springfield, Missouri 65807, USA.

Department: 1233 Pediatric Specialist SGF.

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas, comprising six hospitals, five emergency rooms, and over 80 clinics. It has been recognized for workplace excellence, including Modern Healthcare’s Best Places to Work (five times), America’s Greatest Workplaces and Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), Greatest Workplaces for Diversity (2024) by Newsweek and Plant‑A Insights Group, Forbes’ Best Employers for New Grads, and Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Responsibilities

Provides a variety of clerical and filing duties in the clinic office setting.

• Photocopying
• Faxing
• Filing
• Maintenance and transportation of medical records
• Answering the telephone
• Computer data entry
• Knowledgeable of insurance managed care requirements, practice management system, and electronic medical record where applicable
• Understanding of how ICD and CPT coding affect reimbursement from third‑party payers
• Billing, collection, and charge entry functions as assigned
• Demonstrate customer service, team building, and leadership skills

Requirements

Education: High School Diploma or Equivalent (required).

Experience: No prior experience required; 1‑2 years of previous medical office experience preferred.

Must be 17 years of age or older.

Skills

• Excellent verbal and written communication skills
• Able to work independently and collaboratively in teams
• Proficient computer skills

Benefits

Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week).

Schedule

Scheduled weekly hours: 40 hours (8:00 AM – 5:00 PM), Day Shift.