Office Operations Assistant Pediatrics

About the role

Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information. Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments. Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy. Provides general office and clerical support to assigned area.

Responsibilities

• Greets patients and visitors
• Checks patients in and out
• Obtains and verifies insurance authorizations/precertification
• Schedules/confirms patient appointments
• Enters, reviews and submits charges for patient procedures and services
• Collections co-payments and reconciles daily reports and deposits
• Provides general office and clerical support

Requirements

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required

Qualifications

• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Skills

• Customer service
• Administrative support
• Clerical support

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Pay

Not specified

Schedule

Days | Full-time