Office Manager/Talent Generalist

About the Role

The Office Manager/Talent Generalist dual role serves as a champion of the Hylant culture. The incumbent is responsible for leading and directing administrative aspects of the assigned office/group, ensuring an effective and efficient office operation while adhering to Hylant policy, procedure, and core values. This role provides executive-level support to office leadership and HR generalist support to help manage the Columbus office, handling highly confidential information such as compensation changes, performance appraisals, and feedback/coaching. The role also serves as the office party planner and the first point of contact for visitors. This is a full-time, in-office position (five days a week) due to the nature of responsibilities.

Responsibilities

• Lead and/or perform all office administrative responsibilities for the assigned group/location.
• Set the cultural stage for the office and serve as the first point of contact for visitors.
• Provide executive administration support to senior leadership, including managing calendars, coordinating travel, triaging emails, managing credit card transactions, and other executive-level tasks.
• Serve as the location’s HR/Talent Generalist, managing highly confidential information such as compensation changes, performance appraisals, and feedback/coaching.
• Assist with processing HR paperwork, coordinating on-site interviews, preparing new hire agendas, conducting first-day orientation, and ensuring a welcoming onboarding experience.
• Plan, develop, coordinate, and communicate office events such as the Annual Meeting, Holiday Party, BAWWD awards, Service Awards, Office Picnic, new employee luncheons, Top Workplaces Survey, and other ad-hoc engagements.
• Maintain the intranet space for the assigned group/location, ensuring current and relevant content is posted.
• Develop and execute innovative ways to promote Hylant’s culture, fostering a fun, family-oriented, and community-minded environment.
• Plan and coordinate internal and external events and meetings, including managing set-up, catering, equipment needs, and clean-up.
• Provide administrative support to all employees, coordinate and lead projects, and address problems and concerns.
• Manage and complete group/location charitable and sponsorship request processes.
• Oversee or conduct new employee orientation to support a welcoming and engaging experience.
• Perform other duties and special projects as requested.

Requirements

• Bachelor’s degree in human resources, business administration, communications, or a related field OR equivalent combination of education and work experience.
• A minimum of five years of related administrative work experience and/or human resources-related work experience.
• Prior management or supervisory experience desired.
• Ability to maintain confidentiality about personnel, management, or business information and protect highly sensitive information.
• Exceptional attention to detail, communication, and interpersonal skills.
• Strong prioritization, organizational, project management, and time management skills.
• Proficiency with the Microsoft Office suite of products.
• Ability and willingness to travel by car or airplane for meetings, conferences, or other business-related functions.
• Must be legally authorized to work in the United States.

About the Company

Since 1935, Hylant has been a family-owned insurance brokerage built on relationships, trust, and a people-first mindset. We believe great work is rooted in understanding people—our clients, our communities, and each other—and delivering thoughtful solutions that rise above the expected. At Hylant, you’re more than an employee; you’re part of a team that treats one another like family and works together to make a meaningful impact.