Office Manager - State Farm Agent Team Member
Responsibilities
- Provide prompt, accurate, and friendly customer service.
- Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
- Successful track record of meeting sales goals/quotas preferred.
- Interest in marketing products and services based on customer needs.
- Excellent interpersonal skills.
- Excellent communication skills - written, verbal and listening.
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
- People-oriented.
- Self-motivated.
- Ability to work in a team environment.
- Ability to multi-task.
- Ability to make presentations to potential customers.
- Achieve mutually agreed upon marketing goals.
- Ability to conduct interviews in the office.
- Effectively relate to a customer.
- Property and Casualty license (must be able to obtain).
- Life and Health license (must be able to obtain).
Qualifications
- Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education.
Skills
- Customer service skills.
- Product knowledge.
- Marketing skills.
- Communication skills.
- Teamwork skills.
- Time management skills.
- Interviewing skills.
Benefits
- Hourly pay plus commission/bonus.
- Paid time off (vacation and personal/sick days).
Pay
$25.00 - $32.00 per hour.
Schedule
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
About the Role
We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
About the Agency
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Our office is located in Newport Beach, CA. I have been a State Farm agent since 2009. I am a third generation State Farm agent. I am a proud graduate of the University of San Diego. We look forward to speaking with you!