Office Manager / Operations Coordinator

About the role

The Opportunity We're looking for a bright, digitally savvy, and highly adaptable Office Manager to help build and oversee the day-to-day operations of our Peachtree Corners office.

Responsibilities

• Deliver an Exceptional Customer Experience: Be the first impression of our company. Build trust with customers and prospects through prompt, professional, and friendly communication via phone, text, and email.
• Strengthen Our Digital Presence: Manage our local social media channels (Facebook, Nextdoor, and others), keep our website content current, and coordinate the creation and distribution of local marketing materials.
• Own Scheduling & Office Coordination: Build efficient daily schedules for our technicians, coordinate appointments based on team availability, and organize meetings for our home estimators.
• Keep the Business Running Smoothly: Serve as the communication hub between customers, field staff, and leadership. Assist with preparing preliminary job estimates, researching materials and pricing, and ensuring projects move forward efficiently.
• Improve the Way We Work: As our company grows, you’ll identify opportunities to improve processes, increase efficiency, and help build a world-class office operation.

Requirements

• Bachelor’s degree required.
• Excellent written and verbal communication skills.
• Exceptional attention to detail. You take pride in getting the small things right.
• Previous sales, customer service, or other client-facing experience is highly preferred.
• Valid driver’s license and reliable transportation for a daily commute to our Peachtree Corners office.

Compensation & Benefits

• Base Salary: $45,000
• Target Total Compensation: $50,000 – $60,000+ in Year 1 based on performance.
• Performance Bonuses: In addition to base salary, this role includes a performance bonus program designed to reward measurable business growth.

Work Environment

• After a one-to-two-week training period, you’ll work independently from a professional co-working space in Peachtree Corners while we prepare our permanent office.
• Although you’ll have plenty of autonomy, you won’t be on an island - members of our leadership and field teams will regularly stop by throughout the week for collaboration, training, and support.
• We expect to transition into our permanent office in approximately six to nine months, where you’ll work alongside the broader team.