Office Manager/Coordinator

Benefits

• Competitive salary
• Flexible schedule
• Free uniforms
• Paid time off

Roles & Responsibilities

• Serve as the primary point of contact for inbound and outbound customer communications, including phone, email, and in-person inquiries, ensuring prompt and professional responses
• Schedule and coordinate customer estimates, installations, follow-ups, and service appointments using scheduling software
• Manage inventory control, including tracking supplies, ordering materials, and monitoring stock levels for glass and related products
• Work with General Manager to develop and implement intra-office communication protocols to enhance team collaboration and efficiency
• Streamline administrative procedures, such as filing, data entry, and report generation, to optimize workflow
• Maintain a clean, organized office environment and contribute to special projects as needed
• Manage social media outlets, help with content creation and special events

Qualifications & Educational Requirements

• High school diploma or equivalent required; associate's degree in business administration or related field preferred
• 1–2 years of administrative, office management, or customer service experience; residential glass or construction industry background is a plus
• Proficiency in technology, computer software, and electronic forms of communication
• Strong communication skills with a customer-first mindset; ability to handle inquiries professionally and resolve issues efficiently
• Excellent organizational and time management abilities, with keen attention to detail and multitasking prowess
• Basic knowledge of inventory management processes
• Ability to work independently and collaboratively in a team-oriented franchise environment

Preferred Skills

• Excellent verbal/written communications skills
• Microsoft Office proficient (Word, Excel)

Compensation

Compensation is dependent on experience. Benefits may include flexible work schedules, paid time off, and professional development opportunities.

Notes

• Duties are not exhaustive and may evolve based on business needs

Additional Information

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Or apply here.

Company Details

• Paid training
• Job security
• Growth opportunity