OFFICE MANAGER II (CMG Brookneal)

Responsibilities

• Oversees the business management of a medical practice, including coding invoices for payment, monitoring and analyzing monthly reports for variances, managing office finances.
• Directs daily operations of a medical practice, including but not limited to scheduling staff, directing and assigning work tasks, ensuring all employees have training to successfully perform duties, managing employee performance, and ensuring the practice and its staff adhere to policies, procedures, and regulatory requirements.
• Identifies gaps, develops, and implements plans for continuous quality improvement, including ongoing review and reassessment.
• Collaborates with internal and external stakeholders to meet business goals, optimize strategic goals, drive team engagement, and meet or exceed patient experience goals so that the practice can successfully act out Centra's mission of Excellent Care for Life.
• Manages physician and advance practice provider schedules to optimize safety and efficiency.
• Audits and directs data entry into an electronic health records system; assists staff with managing patient message boxes for responses to patients within the same business day.
• Collaborates with Nursing Clinical Coordinator and Lead Physician to conduct quality improvement, ensure regulatory requirements are met.
• Manages staffing plans, identifying salary and non-salary expenses, justifying expense variances, and developing action plans to increase revenue.
• Conducts financials by reviewing accounts payable and accounts receivable, managing collections, processing invoices, and collaborating with Finance and Physician Revenue Cycle.
• Tracks and assists the practice with reviewing and planning to meet Centers for Medicare and Medicaid Services (CMS) measures, American Nurses Credentialing Center Magnet Program standards, The Joint Commission standards, Occupational Safety and Health Administration (OSHA).

Qualifications

• Education: High School Diploma / GED
• Lift/Carry: up to 25 lbs - Occasionally - Up to 1/3 of the time

Pay

$52,444 - $83,910