Office Manager/Bookkeeper [VA]

About the role

Invited is the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs offering first-class amenities such as championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, and fitness centers. As the Office Manager, you will support the daily administrative operations of the club, ensuring efficient office functions and coordination of activities to support the club's management team.

Responsibilities

• Perform daily accounting duties, including revenue reconciliation, cash deposit activities, and member billing, ensuring accuracy and compliance with Invited’s accounting standards.
• Handle vendor reconciliations and oversee the member billing dispute process.
• Review membership applications for completeness and compliance with program/legal requirements.
• Support payroll compliance, including commission calculations, employee file updates, and status changes.
• Assist with monthly accounts payable closing accruals and provide support for weekly and monthly compliance reporting.
• Support department heads with employee onboarding, I-9 processing, and maintaining accurate employee records.
• Assist with general payroll and benefits-related inquiries.
• Gain proficiency in all general accounting functions through cross-training within the Accounting department.
• Report any operational issues or discrepancies to supervisors promptly to ensure smooth department functioning and compliance.
• Supervise the Administrative Assistant and manage office supplies.
• Coordinate office activities to support the club's management team.
• Maintain accurate records and handle member inquiries and communications.
• Assist with additional tasks as needed due to the dynamic nature of the club.
• Maintain a high level of professionalism and commitment to excellence in interactions with members, colleagues, and staff.
• Follow safe working practices and ensure compliance with safety guidelines.
• Take initiative in personal and professional growth and maintain any required certifications relevant to the role.
• Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success.

Requirements

• High school diploma or equivalent.
• A minimum of 2 years of accounting experience or equivalent.
• Proficient in computer use with strong knowledge of spreadsheet software.
• Strong communication and supervisory skills.
• Proven ability to handle highly confidential information with discretion.

Preferred Qualifications

• Prior supervisory experience.

Physical Requirements

• Must be able to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
• Able to lift, carry, push, and pull up to 10 lbs. occasionally.
• Effective communication skills, including talking and hearing, with sufficient visual acuity.

Tools & Equipment

• Computer
• Keyboard
• Telephone
• Copier
• General office supplies

Schedule

Attendance requirements for this position are outlined on the weekly schedule. Additional hours are required to meet deadlines, including weekends and/or holidays.

Benefits

Full-time team members have access to a comprehensive benefits package that includes:

• Medical, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs

Part-time team members receive time off as required by applicable law. For full details, visit www.invitedbenefits.com.