Bookkeeper/Office Manager

Key Responsibilities

• Serve as backup for incoming phone calls and customer scheduling support
• Help coordinate appointments and support smooth dispatch flow (as needed)
• Maintain a professional, 5-star customer experience in every interaction
• Organize digital and physical files, documentation, and office systems
• Aid in HR/admin paperwork, onboarding, and internal documentation
• Manage vendor accounts, supplies, and office purchasing
• Affirm apprentice registration and progress in required training programs

Bookkeeping Support (In-Office/Hands-On)

• Manage and route incoming bills, invoices, and financial paperwork for processing
• Support accounts payable and receivable tasks (as assigned)
• Aid in payroll prep support and time/technician hours tracking
• Help collect and organize job costing data
• Support clean handoffs to the remote bookkeeper (scans, uploads, coding notes, documentation)

Process Support

• Help improve and maintain written procedures
• Keep systems organized for leadership visibility and confidence

Qualifications

• 2 or more years of experience in office management, admin operations, bookkeeping support, or similar
• Skilled in handling phones, customers, vendors, and internal coordination
• Detail-oriented with strong follow-through and organization
• Proficiency with QuickBooks (or ability to learn quickly) and basic Excel/Sheets
• Ability to work full-time during our office hours of 7:30 AM to 4:00 PM in the office in Moscow, ID
• Must pass a background check and drug test upon conditional offer
• PREFERRED: Experience in a service business, trades, or construction environment

Pay & Benefits

• Full-time, W-2 employment
• Pay: \$17 - \$22 per hour, based on experience
• Medical benefits (including dental & vision)
• Paid holidays
• Paid vacation
• Stable, long-term position
• Direct access to leadership decision-making
• Modern software and office tools/new technology
• Paid training and continuing education opportunities
• Work culture: a tight-knit, family-oriented team that values integrity, accountability, and clear communication