Office Manager/Billing Coordinator

Responsibilities

• Serve as the primary point of contact for administrative support.
• Oversee the day-to-day operations of the treatment center.
• Supervise the administrative support team.
• Validate patient identification and monetary status.
• Collect and account for patient payments.
• Prepare bank deposits and run errands.
• Aid patients with insurance forms.
• Perform daily accounting duties using computer programs.
• Interview, train, and evaluate administrative team members.
• Provide input on hiring and personnel decisions.
• Complete and submit weekly reports.
• Maintain patient fee collection and financial records.
• Manage office supplies and reception duties.
• Aid with patient intake and discharge processes.
• Maintain patient charts and compliance tracking.
• Schedule patient appointments with medical staff.
• Develop and manage work schedules.
• Participate in staff meetings and training programs.
• Ensure compliance with regulatory and accrediting standards.
• Engage in outreach activities and maintain confidentiality.

Requirements

• High school diploma or equivalent.
• Three years of general office experience, one year as an office manager.
• Valid driver’s license.
• Strong leadership, communication, and customer service skills.
• Basic accounting and data entry proficiency.
• Knowledge of confidentiality and information release protocols.
• Ability to work independently, under pressure, and manage multiple tasks.

Physical Requirements and Working Conditions

• Communicate effectively by phone or in person.
• Vision adequate to read correspondence and computer screens.
• Prolonged sitting, some bending, stooping, and stretching.
• Manual dexterity for operating office equipment.
• Variable workload and periodic high stress.
• Standard medical office environment.
• Interaction with patients with various health and legal issues.
• Extended keyboarding periods.

Why BHG?

• Work-life balance: Generous paid time off, flexible schedules, and no nights or Sundays.
• Investment in growth: Role-based training and advancement opportunities.
• Comprehensive benefits: Health, life, vision, and dental insurance, tuition reimbursement, and 401K match.
• Recognition and rewards: Competitive pay, quarterly bonuses, and incentives for certifications/licenses.
• Employee perks: Discounts, self-care series, and Employee Assistance Program.