Office Manager/Billing Coordinator

Responsibilities

• Serve as the primary point of contact for administrative support.
• Supervise the administrative support team.
• Validate patient identification and monetary status.
• Collect and account for patient payments.
• Prepare bank deposits and run errands.
• Aid patients with insurance forms.
• Perform daily accounting duties using computer programs.
• Interview, train, and evaluate administrative team members.
• Provide input on hiring and personnel decisions.
• Complete and submit weekly reports.
• Maintain patient fee collection and financial records.
• Manage office supplies and reception duties.
• Aid with patient intake and discharge processes.
• Maintain patient charts and compliance tracking.
• Schedule patient appointments with medical staff.
• Develop and manage work schedules.
• Participate in staff meetings and training programs.
• Ensure compliance with regulatory and accrediting standards.
• Engage in outreach activities and maintain confidentiality.

Requirements

• High school diploma or equivalent.
• Three years of general office experience, one year as an office manager.
• Valid driver’s license.
• Strong leadership, communication, and customer service skills.
• Basic accounting and data entry proficiency.
• Knowledge of confidentiality and information release protocols.
• Ability to work independently, under pressure, and manage multiple tasks.

Physical Requirements And Working Conditions

• Communicate effectively by phone or in person.
• Read correspondence and computer screens.
• Prolonged sitting, some bending, stooping, and stretching.
• Manual dexterity for operating office equipment.
• Variable workload and periodic high stress.
• Standard medical office environment.
• Interaction with patients with various health and legal issues.
• Extended keyboarding periods.

Why BHG?

• Work-life balance: Generous paid time off, flexible schedules, and no nights or Sundays.
• Investment in growth: Role-based training, advancement opportunities, and tuition reimbursement.
• Comprehensive benefits: Health, life, vision, dental insurance, and 401K match.
• Recognition and rewards: Competitive pay, quarterly bonuses, and incentives for certifications/licenses.
• Employee perks: Discounts, self-care series, and Employee Assistance Program.

BHG

Join BHG, where your career flourishes in an environment built on teamwork and compassion. At BHG, we're not just a team; we're a family dedicated to patient well-being and professional growth. Here's why you should be part of our journey:

• Work-life balance: Enjoy generous paid time off for vacation, holidays, and personal needs.
• Investment in growth: BHG prioritizes your development through role-based training and advancement opportunities.
• Comprehensive benefits: Choose from three robust benefits programs, including health, life, vision, and dental insurance.
• Recognition and rewards: Experience competitive pay, quarterly bonuses, and incentives for completing certifications or licenses.
• Employee perks: Access exclusive discounts on various services and entertainment options.

At BHG, we thrive on the greatness of our people. Join us and become part of a community that values excellence, integrity, and making a real difference in the lives of others.

BHG is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.