Office Manager

Job Tasks

• Oversight of daily clinic operations
• Compliance with local, state, and federal regulations
• Management of clinic budget and expense control
• Adequate staffing based on projected patient volume
• Employee scheduling and performance monitoring
• Staff performance and training development
• Facilitation of employee recognition activities
• Timekeeping updates and maintenance of supply inventory
• IT problem resolution and security protocol enforcement
• Building maintenance and safety audits
• Addressing patient complaints and resolving issues
• Handling cash transactions and approving deposits
• Attendance at office manager meetings
• Maintenance of OSHA standards
• Ensuring cleanliness and orderliness of clinic areas
• Emergency situation coordination
• Completion of mandatory training
• Other duties as assigned

  Quality and Customer Satisfaction

  • Commitment to superior customer experiences
  • Collaboration with others to coordinate care and address concerns
  • Consideration of patient and employee safety
  • Identification and elimination of risks
  • Respect for patient rights to privacy and compliance with HIPAA guidelines

    Interpersonal Skills

    • Professional and appropriate communication
    • Building strong working relationships with co-workers and staff
    • Identification and analysis of problems
    • Effective conflict resolution

      Accountability and Productivity

      • Acceptance of responsibility for decisions and actions
      • Utilization of appropriate resources to execute responsibilities
      • Adherence to regulatory and company policies and procedures

        Requirements

        • High school diploma or equivalent
        • Associate degree in a healthcare related field or equivalent healthcare experience
        • Three years of prior medical experience preferred
        • Working knowledge of computer applications
        • Effective speaking, reading, and writing skills
        • Ability to work independently without direct supervision
        • Ability to coordinate, analyze, observe, make decisions, and meet deadlines