Office Manager

Responsibilities

• Anticipate scheduling issues when members of the staff are not scheduled.
• Cook laser templates, ensuring that patients are properly scheduled.
• Review patient schedules routinely to troubleshoot for overbooked clinics, as well as staffing in respective areas of the department.
• Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
• Maintain correspondence with the Practice Manager concerning personnel, human resource, supplies, and patient issues.
• Order all supplies and services as needed for this practice.
• Be cognizant of and apply relative administrative, UPP, and departmental policies and procedures for the protection of the patients, staff and department.
• Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
• Ensure that the clinical environment is patient friendly, appropriate for staff and physicians to work and be productive by working closely with the staff and physicians responding to issues and problem-solving.
• Provide and coordinate maintenance on all equipment used by the clinical staff of the department.

Requirements

• Bachelor's Degree in Health Care or Business + 1 year healthcare or management experience
• Associate's Degree in Health Care or Business + 2 years of healthcare experience or 1 year of management experience
• High School Diploma +3 years healthcare experience or 1 year of management experience

Qualifications

• Licensure, Certifications, and Clearances: Act 34