Office Manager

About the role

We are a locally owned, family-run CertaPro Painters franchise seeking a reliable and organized Office Manager to coordinate residential painting projects from sale through completion and payment.

Responsibilities

• Communicate with homeowners throughout their project
• Schedule jobs and coordinate timelines with crews
• Finalize job packets and ensure all details are accurate
• Manage handoffs from sales to production
• Order paint and materials
• Track daily job progress and provide updates
• Perform job costing and track project performance
• Prepare invoices and collect payments
• Maintain accurate records in company systems

Qualifications

• We hire team members who are Hungry, Humble, and Smart.
• Hungry - Driven, proactive, and takes initiative
• Humble - Team-oriented, coachable, and willing to step in wherever needed
• Smart - Strong people skills and emotional intelligence
• Must-Have Traits: Accountable and takes ownership, Reliable and consistent, Respectful of systems and processes, Calm under pressure, Strong real-world problem-solving ability
• Skills: Highly detail-oriented and thorough, Positive, “glass half full” attitude, Strong communication skills, Organized and able to manage multiple projects, Comfortable with technology and software

About CertaPro Painters

CertaPro Painters is North America’s most referred painting company. Our locally owned franchise is built on delivering exceptional customer experiences and supporting our team. We offer a stable, full-time role with a growing company, a supportive, team-oriented culture, and opportunity to grow within a nationally recognized brand.