Office Manager at Smart Pediatric Dentistry

About the Role

A Dental Office Manager is responsible for ensuring the smooth operation of a dental practice by overseeing administrative, financial, and staff-related activities.

Responsibilities

• Office Administration
  • Manage daily office operations.
  • Develop and implement office policies and procedures.
  • Maintain patient records and ensure confidentiality.
• Patient Services
  • Schedule appointments and manage the appointment system.
  • Address patient inquiries, concerns, and complaints.
  • Ensure a positive patient experience.
• Staff Management
  • Recruit, train, and supervise administrative staff.
  • Prepare work schedules and assign duties.
  • Monitor staff performance and encourage teamwork.
• Financial Management
  • Handle billing, insurance claims, and payment collection.
  • Monitor office expenses and prepare budgets.
  • Generate financial reports for the dentist or practice owner.
• Inventory and Supplies
  • Order and maintain dental supplies and office equipment.
  • Ensure adequate stock levels and control inventory costs.
• Compliance and Safety
  • Ensure compliance with healthcare regulations and infection control standards.
  • Maintain workplace safety and patient privacy requirements.
• Communication and Coordination
  • Coordinate between dentists, hygienists, assistants, laboratories, and patients.
  • Organize staff meetings and communicate office updates.
• Marketing and Practice Growth
  • Promote the dental practice through marketing initiatives.
  • Support patient retention and attract new patients.

Skills

• Leadership and team management
• Communication and customer service
• Organization and time management
• Financial and bookkeeping skills
• Knowledge of dental software and insurance procedures
• Problem-solving and decision-making

Pay

$24-$26 hourly