Office Manager

This exempt role is located at Retina Group of Washington, Germantown, MD, which is part of Prism Vision Group.

Pay

Compensation Range: $55,431.64 – $115,127.25/Annual (dependent on experience)

Responsibilities

• Manages day-to-day practice operations; administers policies and procedures
• Oversees office financials and promotes the most efficient use of office resources/budget; dispenses/reconciles petty cash
• Oversees staff scheduling, time and attendance, including vacations, sick/personal time, etc.
• Regularly assesses staffing requirements; interviews, hires, and trains new employees as necessary
• Ensures staff are familiar with job requirements, expectations, and safe and proper use of facilities and equipment
• Conducts annual employee performance reviews; provides ongoing coaching and mentorship
• Facilitates regular departmental and office staff meetings
• Promotes professionalism and superior customer service from all levels of staff; develops process improvements on a regular basis
• Manages accurate filing and organization of patient accounts/demographics
• Ensures compliance with federal/state/local regulations (HIPAA, OSHA, etc.)
• Regularly interfaces with staff, physicians, patients, and other stakeholders
• Keeps abreast of industry best practices and pursues continued education
• Performs other duties as assigned

Requirements

• High School Graduate or General Education Degree (GED); BA/BS degree preferred
• 3+ years’ experience in a management role preferred; healthcare office experience required

Skills

• Experience supporting compliance with organizational policies, procedures, and systems
• Advanced knowledge of HIPAA guidelines, practices, and procedures
• Knowledge of medical practices, terminology, and reimbursement policies
• Solid computer skills – MS applications required (Word, Excel, PowerPoint)
• Outstanding written and oral communication skills; ability to communicate clear expectations
• Superior organizational and time-management skills; ability to prioritize and delegate responsibilities
• Skill in evaluating the effectiveness of existing methods and procedures
• Skill in operating a variety of office equipment and computer programs
• Demonstrated ability to mentor and support the professional development of staff members
• Demonstrated commitment to fostering an environment of collaboration, inclusion, and diversity
• Ability to thrive in a fast-paced, dynamic organization

Work Environment

An office environment with a controlled atmosphere. Possible exposure to staff or patients with communicable diseases and blood-borne pathogens.