Office Manager

About the role

This is a hands-on leadership role that requires a seasoned professional to navigate the daily operations of a thriving, progressive private practice. The Office Manager will play an intricate part in the practice’s success by executing all areas of the practice at the highest level, ensuring an exceptional patient experience and a collaborative, positive environment for the team.

Responsibilities

• Manage daily operations to exceed goals including scheduling, revenue optimization, expense control, and P&L responsibility
• Deliver treatment plan presentations and effectively communicate recommended treatments to patients, helping them understand the importance of their oral health and moving forward with treatment
• Partner with the Dentist(s) to lead the team by developing a collaborative, positive environment to support each member’s success and development
• Deliver a superior patient experience demonstrating compassion, responsiveness and sensitivity to patient needs
• Complete all administrative tasks accurately and timely

Requirements

• Bachelor’s degree in a business or healthcare discipline preferred, but not required
• Three (3) years’ experience as a Dental Office Manager with knowledge of dental practice operations, terminology, procedures, and insurance claims/billing, P&L responsibility
• Multi-unit leadership experience preferred, but not required
• Highly effective in treatment plan presentations and gaining case acceptance
• Effective leadership style with the ability to set clear expectations, hold the team accountable, and create a supportive culture inspiring the best out of others
• Excellent time management and analytical skills with the ability to quickly resolve issues
• Excellent communication skills with both the team and patients
• Proficient with Microsoft Office products and working with dental software
• Stable work history demonstrated on your resume

Benefits

• Competitive compensation
• Health insurance
• Dental care for employees and immediate family
• Paid Time Off and Paid Holidays
• Caring team that supports each other’s success