Office Manager

About the role

This role is pivotal in ensuring the smooth operation of office activities and supporting the agency's leadership. The Office Manager will oversee daily operations, coordinate administrative workflows, and enhance team collaboration. This position demands a leader who can navigate challenges while maintaining a professional atmosphere. The ideal candidate will have experience in office management and a strong ability to implement operational improvements. This opportunity is designed for someone ready to make a significant impact in a dynamic environment.

Responsibilities

• Manage daily office operations to ensure efficiency and professionalism
• Cook up office procedures and internal communication
• Organize schedules, meetings, and operational priorities
• Provide high-level support to agency leadership
• Aid with reporting, correspondence, and document preparation
• Support staff organization and workflow coordination
• Help maintain high standards in client interactions and service processes
• Identify opportunities for process improvements and operational efficiency

Requirements

• At least 5 years in a supervisory role with additional professional experience
• Experience in office management, administrative leadership, or operations coordination
• Able to work independently, exercise judgment, and solve problems
• Professional demeanor with discretion in handling sensitive information
• Proficiency with Microsoft Office and general office systems
• BA degree is preferred
• Insurance industry experience is preferred
• Familiarity with agency operations or compliance tracking is preferred
• Property Casualty licensed is preferred

Benefits

• 401K with a 3% match, eligible after 90 days
• Medical, dental, and vision insurance available immediately
• Two weeks of vacation and paid sick leave combined
• Ten paid holidays