Office Manager

Arrow Exterminators is a family-owned and operated business since 1964, now serving 12 states with a personalized approach. Ranked as the sixth-largest pest and termite control company in the U.S., we prioritize family values, a welcoming work environment, and competitive compensation.

About the role

As an Office Manager, you will provide uncompromised service, support, and administration to internal and external Service Center customers. You will aid the Branch Manager in overseeing day-to-day branch activities, communicate goals, and motivate team members to achieve service center objectives.

Responsibilities

• Oversee all administrative staff and functions at a service center using strong leadership and computer literacy skills.
• Interact with customers and team members via phone or email to ensure services are entered, scheduled, posted, collected, and sold.
• Resolve customer concerns with a commitment to exceptional customer service.
• Train, motivate, and work alongside team members to foster success.
• Manage multiple tasks and details to ensure a smooth experience for customers and team members.

Requirements

• Office Administration experience.
• Working knowledge of Microsoft Office Suite.
• High school diploma or equivalent.
• Professional appearance.
• Able to work a minimum 40-hour workweek with minimal overtime as needed.

Benefits

• Generous time off and 11 paid holidays.
• 401(k) with company match and Roth IRA.
• Medical, dental, and vision insurance.
• High deductible HSA and telemedicine.
• Disability, cancer, and accident insurance.
• Company-paid life insurance with optional additional coverage.
• Health & wellness suite.