Jobs · Customer Service · Texas

Office I / Customer Service

Wilsonart · Dallas, TX · 1 mo ago
Customer ServiceFull-time

Position Overview

Wilsonart, in Dallas, currently has an opening for an Office I/Customer Service representative.

Essential Duties And Responsibilities

  • Performs duties in accordance with specific instructions and established work methods
  • Enters orders via 10-key into internal system
  • Resolves routine questions and problems via phone, email, and occasionally in person
  • Affords the needs of the customer
  • Performs other tasks as required

Knowledge, Skills And Abilities

  • Skill in resolving routine questions and problems
  • Experience with Microsoft Office Suite, especially Outlook
  • Skill in data entry (10 key)
  • Ability to follow directions, take notes, and self-start
  • Ability to work under direct supervision
  • Ability to multi-task, while staying organized

Minimum Requirements

  • Education: High School Graduate or GED
  • Experience: 1+ years
  • College Education: 15 semester hours of college in a related field may substitute for the required experience

Physical Requirements

  • Sitting in the same location of standing/walking
  • Required to stoop, climb or lift light material (10-20lbs) or equipment

Benefits

  • Medical, dental, and life insurance
  • Company-paid short- and long-term disability
  • FSAs and dependent care options
  • Vision and legal benefits
  • Gym discounts and wellness clinics
  • Tuition reimbursement—for you and your dependents
  • Opportunities to grow
  • Clear paths to promotion and internal mobility
  • Training, coaching, and mentorship
  • Development programs to support your goals
  • Paid vacation and holidays in your first year
  • A culture that respects work-life balance

Pay

N/A

Schedule

N/A

Qualifications

N/A

Skills

N/A

Benefits

  • Medical, dental, and life insurance
  • Company-paid short- and long-term disability
  • FSAs and dependent care options
  • Vision and legal benefits
  • Gym discounts and wellness clinics
  • Tuition reimbursement—for you and your dependents
  • Opportunities to grow
  • Clear paths to promotion and internal mobility
  • Training, coaching, and mentorship
  • Development programs to support your goals
  • Paid vacation and holidays in your first year
  • A culture that respects work-life balance

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