Office Director - Hospice

About the role

This role plays an extremely important part in communicating effectively with patients, co-workers and other team personnel, with the continued goal of fulfilling Brighton's mission in providing the highest quality of care and customer service to our patients, their families and our referring sources.

The Office Manager will handle various administrative tasks in our front office area by reporting to and assisting the Administrator.

Responsibilities

• Demonstrate accuracy and thoroughness; look for ways to improve and promote quality.
• Monitor and self-correct own work processes and outcomes as well as apply feedback from others to improve performance.
• Balance team and individual responsibilities; exhibit objectivity and openness to others' views, contributing to building a positive team spirit by putting the success of the team above own interests.
• Multi-task in a fast-paced, deadline-driven environment.
• Type 50 words per minute.
• Answer telephone inquiries.
• Assist with bereavement letters and orientations.
• Order, maintain, and track medical supplies.

Requirements

• High School Diploma
• Hospice experience preferred, but not required
• Previous experience with intake and insurance verification strongly preferred
• Self-motivated team player with strong and effective communication skills
• Great attention to detail and technological proficiency, including extensive software/computer skills
• Great customer service skills
• General understanding of administrative principles and associated expectations

Benefits

• Competitive pay
• Medical, Dental, and Vision insurance
• Paid Time Off
• 401k plan with employer match and 100% vesting after 90 days of employment
• Monday - Friday schedule
• A culture with an emphasis on appreciating and valuing the team member
• The opportunity to be part of a rapidly growing national company, with possible position upgrades

Pay

Pay range $70,000 - $80,000/year DOE plus bonus opportunities