Director, Hospice

New Jersey Burlington County Hospice (NBH) in Pennsauken, NJ is seeking a full-time, on-site Director.

About BAYADA

At BAYADA, every role is connected to our mission of helping people have a safe home life with comfort, independence, and dignity. We are guided by The BAYADA Way of Compassion, Excellence, and Reliability in everything we do for clients, families, caregivers, and employees. Our hospice practice is deeply mission-driven and relationship-centered. We work closely with clients, families, referral sources, and interdisciplinary partners to deliver thoughtful, responsive care during one of life’s most meaningful seasons.

Responsibilities

• Lead, coach, and mentor the office team while creating structure, accountability, and a strong values-based culture.
• Own office performance across service, quality, people, growth, and finance, using BAYADA metrics and performance tools to guide priorities and decisions.
• Partner closely with clinical and operational leaders to support safe, high-quality hospice care and an exceptional experience for clients and families.
• Build strong relationships with referral sources, physicians, facilities, hospitals, and community partners to support office growth and reputation.
• Use reports, dashboards, and office data to monitor admissions, service delivery, staffing, client experience, and financial trends.
• Support hiring, onboarding, development, and retention of office and field leaders.
• Lead regular 1:1s and team meetings to align priorities, celebrate wins, address challenges, and reinforce accountability.
• Partner with division leadership on business planning, goal setting, and execution aligned to office and practice priorities.
• Help ensure the office operates with strong attention to detail, responsiveness, compliance, and continuity of care.
• Represent BAYADA in the local community with professionalism, heart, and a commitment to extraordinary service.

What Success Looks Like

• You create a high-accountability, high-support environment where employees know what great performance looks like.
• You balance compassion with operational discipline and strong follow-through.
• You build trust quickly with families, referral partners, and team members.
• You identify growth opportunities, act on them, and keep service quality high as the office grows.
• You lead with both heart and business acumen, helping the office stay strong operationally while staying rooted in mission.

Requirements

• Leadership experience in hospice, home care, healthcare operations, service delivery, or a similarly fast-paced environment preferred.
• Strong experience supervising, developing, and supporting teams.
• Proven ability to manage multiple priorities, solve problems quickly, and stay organized in a dynamic office setting.
• Comfortable using data, dashboards, and reports to manage performance and drive action.
• Strong communication and relationship-building skills with clients, families, referral partners, and internal teams.
• Experience supporting growth, community outreach, or business development efforts preferred.
• A mission-driven mindset and a genuine commitment to helping people live safely and comfortably at home with dignity.
• Bachelor's degree required.

Schedule & Work Environment

• Full-time, exempt, on-site office leadership role.
• Fast-paced hospice office environment with a strong need for structure, responsiveness, and follow-through.
• Regular collaboration with office leadership, clinicians, and interdisciplinary partners.
• Community engagement and local relationship-building are important parts of the role.

Pay

$94,000 - $95,000

Benefits

• Join a mission-driven organization guided by The BAYADA Way of Compassion, Excellence, and Reliability.
• Lead an office that supports clients and families with comfort-focused, deeply meaningful care.
• Be part of a values-based organization with the strength of a national company and the heart of a family-founded culture.
• Access ongoing training, development, and leadership support.
• Enjoy comprehensive benefits and paid time off.
• Opportunity to grow your career while making a lasting impact.