Office Coordinator - Pediatric Neurology Clinic
About the role
The Office Coordinator serves as a liaison between patients, physicians, customers, and MultiCare, resolving questions, problems, and concerns. They ensure smooth operations and workflow, maintaining communications and acting as a liaison between staff and management.
Responsibilities
- Coordinates, oversees, and ensures efficient workflow of office functions
- Treats patients and the public with respect and efficiency
- Answers telephone, screens calls, provides assistance, forwards calls, records messages, and forwards to appropriate person for follow-up
- Develops and implements procedures and protocols for front office processes
- Maintains communications and acts as liaison between staff and management
- Resolves issues and concerns regarding office operations, functions, and related matters
Requirements
- Associates degree preferred
- One (1) year of experience in patient access/accounting
- Two (2) years of experience in customer service
- Depending on assigned area, prior Patient Access Lead experience may be required
About Mary Bridge Children’s
MultiCare Mary Bridge Children’s Hospital & Health Network has been caring for children and families in the South Sound for over 70 years. It includes an 82-bed pediatric hospital in Tacoma, a Level IV Neonatal Intensive Care Unit, a 24-hour pediatric-only Emergency Department, and a state-designated Level II Pediatric Trauma Center. The network offers expert, family-centered care across inpatient, outpatient, and specialty services, supported by multidisciplinary teams dedicated to the unique needs of every child and family.
Pay and Benefits
The pay scale is $23.20 - $33.38 USD. Benefits include competitive salary, medical, dental, and retirement benefits, and paid time off. For more information on benefits, please view this link.