Medical Office Coordinator - Pediatrics

Why Join Us

Competitive pay and comprehensive benefits, including health, dental, and retirement plans beginning on day 1 of employment
Career advancement opportunities and ongoing education support
Standard weekday schedule (Monday—Friday), with limited weekend or holiday rotations that promote teamwork and work–life balance across locations
Collaborative, physician-led organization that values input and innovation
Free onsite parking and convenient Seacoast New Hampshire locations
Culture grounded in respect, quality, and patient-centered care

Major Responsibilities

• Utilizes superior customer service skills to perform daily administrative duties of the practice including greeting/check in/check out, scheduling patients, answering telephones and taking messages.
• Collection of co-pays, patient balances, verify insurance eligibility, update patient demographics
• Mets TOS payments, eligibility, and denial rate performance metrics as assigned by your standard work.
• Posts payment and adjustment transactions, balances daily journal and close batches every day
• May be asked to prepare and deliver bank deposits in accordance with established policies and procedures.
• May be asked to mentor and train new staff.
• Provides patient referrals (with physician direction) or ensures appropriate referrals have been obtained for required visits in specialty offices.
• Sets up new patients to a provider & care team to establish a care partnership.
• Ensures scheduling consistency (continuity of care) for their care team.
• Fulfills order and referral reconciliation as per standard work protocols.
• Demonstrates sensitivity to the patient's comfort, confidentiality and concerns while maintaining a therapeutic environment for the patient and family in accordance with the provider and CORE standards.
• Provides coverage for other Core offices as requested.