Medical Office Coordinator

About the role

Medical Office Coordinator position located in Winston‑Salem, NC. Full‑time, direct‑hire role with Greene Resources.

Responsibilities

• Meet with patients to discuss and provide written fees for all IVF treatments.
• Check in and check out, and perform all other administrative roles when needed.
• Prepare and send outgoing faxes, scanned documents, and mail and parcels.
• Communicate financial policies and expectations to all patients.
• Handle sensitive patient information in compliance with applicable governing regulations.
• Become proficient in the use of the organization’s information systems.
• Learn insurance verification as time allows.
• Handle incoming patient calls, providing accurate information on organizational policies.
• Maintain professionalism and compassion in all patient interactions.

Requirements

• Ability to work independently with minimal supervision.
• Strong attention to detail and high level of accuracy required for account‑related work.
• Ability to remain calm and professional when dealing with patients.
• Compassionate demeanor with patients and coworkers.
• Ability to lift or carry no more than 20 pounds or pull or push no more than 50 pounds.

Qualifications

• 2 years of experience in a medical office environment handling large cash payments (preferably women’s health).
• 2 years of patient service experience.
• 2 years of processing medical payments preferred.
• Bachelor’s degree – preferably in Healthcare Management or extensive applicable experience.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Pay

$27 to $32/hour

Schedule

Monday – Friday (ability to work holidays and weekends as needed)