Office Coordinator (Outpatient), Day Shift Full Time

Nestled between Burbank and Pasadena, Adventist Health Glendale is a 515‑bed hospital with urgent cares, home care services, comprehensive cardiology care, and a wide scope of services in the San Fernando Valley. Glendale offers urban living with easy access to dining, entertainment, shopping, amusement parks, and outdoor recreation. Adventist Health Glendale has served the diverse community since 1905 and is part of a faith‑based, nonprofit health system with over 440 sites of care on the West Coast and Hawaii.

About the role

Provides general administrative support to the director and the department. Arranges meetings and travel for director and department leadership. Ensures office is stocked and staffed and provides excellent customer service. Coordinates billing, accounts receivable and the collections aspects of the clinic. Responsible for problem solving of registration, billing issues and collections and ensures a uniform flow of financial operations within the front office team. Applies substantial knowledge and experience to perform a wide range of advanced activities and/or determines how to use resources to meet schedules and goals; serves as working supervisor for team or work group. Coordinates small program(s) with limited budget/impact.

Responsibilities

• Performs administrative and customer service duties.
• Sorts and distributes department mail.
• Schedules, plans, and participates in special events.
• Monitors staff licenses, mandatory education and competencies.
• Files information systematically for easy retrieval.
• Orders and maintains supplies at level to meet departmental needs.
• Ensures cleanliness and organization of office and reception area.
• Assists in preparing materials for seminars, workshops, in‑service and etc.
• Prepares agendas for, attends, and records minutes of meetings.
• Schedules meetings and appointments for department managers and directors.
• Organizes travel arrangements for the director or department.
• Compiles statistics and prepares reports as requested.
• Handles billing as required.
• Performs other job‑related duties as assigned.

Requirements

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
• Five years' relevant experience: Preferred
• Medical back office experience: Preferred
• Medical office management and medical billing experience: Preferred
• All associates must receive required vaccinations as a condition of employment (medical and religious exemptions may apply).

Benefits

A comprehensive benefits program is available for qualifying positions.

Pay

The estimated base pay for this position is $25.00 to $29.56. Additional individual compensation may be available through differentials, extra shift incentives, bonuses, etc.

Schedule

Day shift, 8‑hour shifts.