Office Coordinator - Occupational Health - Citran

Primary Function/General Purpose

This role will support both administrative and clinical duties in the occupational health service line. They will provide operational support through coordination of care and ensure required documentation and reporting is achieved. This position plays a key role in the coordination of various occupational health services including, but not limited to, drug screening, substance abuse testing, workers compensation assessments and beyond.

Essential Job Functions

• Provides patient care according to provider instructions and clinical protocols within their scope of training or certification within the occupational health service line
• Performs basic office functions such as answering phones, addressing client questions, scheduling, filing, coordinating efficient patient flow
• Responsible for coordination of care (scheduling, testing, reporting) and obtaining records for patients referred to a specialist, diagnostics, therapy, etc.
• Maintains appropriate documentation while maintaining a comprehensive filing system for correspondence, records, and administrative data with systematic indexing
• Maintains appropriate inventory of all laboratory and testing supplies to perform services such as, but not limited to, vision & hearing screenings, spirometry, EKG, drug & alcohol screens, and more
• Collaborates with billing to ensure accuracy with financial aspects of service line
• Supports on-site service coordination within client companies, which may include on-call and/or after-hours

Licensing/Certification

• BLS Basic Life Support – American Heart Association required
• BAT, DOT Urine Drug Screen, PFT, Hearing Conservation, Medical Coder preferred

Education

• High School Diploma required
• Associates Degree preferred

Work Experience

• 2 years of experience in industry or an office or medical environment preferred

Training

• SYSTOC Electronic Health Record preferred

OSHA recordability, access to care, obtaining authorization, Workers Comp

• PREFERRED

Office Operations

• Preferred

Hair, Saliva, DOT Urine and BAT Collection

• Preferred

Language

• None

Patient Population

Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. Adults (18-64 years)

Working Conditions

• Periods of high stress and fluctuating workloads may occur.
• General office environment.
• May be exposed to physical altercations and verbal abuse.
• May be exposed to limited hazardous substances or body fluids.
• May be exposed to human blood and other potentially infectious materials.
• May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.
• May have periods of constant interruptions.

Required to car travel to off-site locations, occasionally in adverse weather conditions.

Physical Requirements

• Lifting/ Carrying (0-50 lbs.)
• Lifting/ Carrying (50-100 lbs.)
• Push/ Pull (0-50 lbs.)
• Push/ Pull (50-100 lbs.)
• Sitting
• Walking
• Standing
• Repetitive arm/hand movements
• Finger Dexterity
• Color Vision Acuity – far
• Color Vision Acuity – near
• Manual dexterity (eye/hand coordination)
• Reach above shoulder
• Reaching below shoulder
• Reaching behind
• Reaching over
• Reaching sideways
• Reaching up
• Reaching down
• Reaching forward
• Reaching backward
• Reaching across
• Reaching around
• Reaching under
• Reaching between
• Reaching over the head
• Reaching over the shoulders
• Reaching over the back
• Reaching over the knees
• Reaching over the hips
• Reaching over the ankles
• Reaching over the feet
• Reaching over the hands
• Reaching over the arms
• Reaching over the legs
• Reaching over the torso
• Reaching over the neck
• Reaching over the chest
• Reaching over the back of the head
• Reaching over the front of the head
• Reaching over the side of the head
• Reaching over the top of the head
• Reaching over the bottom of the head
• Reaching over the middle of the head
• Reaching over the top of the shoulders
• Reaching over the bottom of the shoulders
• Reaching over the middle of the shoulders
• Reaching over the top of the back
• Reaching over the bottom of the back
• Reaching over the middle of the back
• Reaching over the top of the chest
• Reaching over the bottom of the chest
• Reaching over the middle of the chest
• Reaching over the top of the abdomen
• Reaching over the bottom of the abdomen
• Reaching over the middle of the abdomen
• Reaching over the top of the thighs
• Reaching over the bottom of the thighs
• Reaching over the middle of the thighs
• Reaching over the top of the calves
• Reaching over the bottom of the calves
• Reaching over the middle of the calves
• Reaching over the top of the feet
• Reaching over the bottom of the feet
• Reaching over the middle of the feet
• Reaching over the top of the hands
• Reaching over the bottom of the hands
• Reaching over the middle of the hands
• Reaching over the top of the arms
• Reaching over the bottom of the arms
• Reaching over the middle of the arms
• Reaching over the top of the legs
• Reaching over the bottom of the legs
• Reaching over the middle of the legs
• Reaching over the top of the torso
• Reaching over the bottom of the torso
• Reaching over the middle of the torso
• Reaching over the top of the neck
• Reaching over the bottom of the neck
• Reaching over the middle of the neck
• Reaching over the top of the chest
• Reaching over the bottom of the chest
• Reaching over the middle of the chest
• Reaching over the top of the abdomen
• Reaching over the bottom of the abdomen
• Reaching over the middle of the abdomen
• Reaching over the top of the thighs
• Reaching over the bottom of the thighs
• Reaching over the middle of the thighs
• Reaching over the top of the calves
• Reaching over the bottom of the calves
• Reaching over the middle of the calves
• Reaching over the top of the feet
• Reaching over the bottom of the feet
• Reaching over the middle of the feet
• Reaching over the top of the hands
• Reaching over the bottom of the hands
• Reaching over the middle of the hands
• Reaching over the top of the arms
• Reaching over the bottom of the arms
• Reaching over the middle of the arms
• Reaching over the top of the legs
• Reaching over the bottom of the legs
• Reaching over the middle of the legs
• Reaching over the top of the torso
• Reaching over the bottom of the torso
• Reaching over the middle of the torso
• Reaching over the top of the neck
• Reaching over the bottom of the neck
• Reaching over the middle of the neck
• Reaching over the top of the chest
• Reaching over the bottom of the chest
• Reaching over the middle of the chest
• Reaching over the top of the abdomen
• Reaching over the bottom of the abdomen
• Reaching over the middle of the abdomen
• Reaching over the top of the thighs
• Reaching over the bottom of the thighs
• Reaching over the middle of the thighs
• Reaching over the top of the calves
• Reaching over the bottom of the calves
• Reaching over the middle of the calves
• Reaching over the top of the feet
• Reaching over the bottom of the feet
• Reaching over the middle of the feet
• Reaching over the top of the hands
• Reaching over the bottom of the hands
• Reaching over the middle of the hands
• Reaching over the top of the arms
• Reaching over the bottom of the arms
• Reaching over the middle of the arms
• Reaching over the top of the legs
• Reaching over the bottom of the legs
• Reaching over the middle of the legs
• Reaching over the top of the torso
• Reaching over the bottom of the torso
• Reaching over the middle of the torso
• Reaching over the top of the neck
• Reaching over the bottom of the neck
• Reaching over the middle of the neck
• Reaching over the top of the chest
• Reaching over the bottom of the chest
• Reaching over the middle of the chest
• Reaching over the top of the abdomen
• Reaching over the bottom of the abdomen
• Reaching over the middle of the abdomen
• Reaching over the top of the thighs
• Reaching over the bottom of the thighs
• Reaching over the middle of the thighs
• Reaching over the top of the calves
• Reaching over the bottom of the calves
• Reaching over the middle of the calves
• Re