Office Coordinator - Montclair State University

Responsibilities

• Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
• Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
• Receives and enters work order requests from students, in-person and via phone.
• Processes invoices for Accounts Payable through company approved systems.
• Maintains vendor records for supply and service providers.
• Captures room/space reservation requests and maintains an accurate calendar of events.
• Affords support to the management/administration of the access control and key systems.
• Assists with the coordination and updating of the digital signage system.
• Answers questions about organization and provides callers with address, directions, and other information.
• Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
• Maintains visitor access.
• Sorts and routes office mail and processes outgoing mail.
• Orders, receives, and maintains office supplies.
• Assists with ordering of maintenance supplies.
• Performs other clerical duties as needed, such as filing, photocopying, and collating.
• Performs other duties as assigned.

Qualifications

• High school diploma or GED equivalent
• 1-2 years of clerical experience
• 1-2 years of customer service experience
• Proficiency in Microsoft Office (Word, Excel and E-mail)
• Ability to operate office equipment including computer, mobile electronic devices, copier and telephone
• High degree of organizational and administrative efficiency
• Effective communication in one-on-one and small group situations to customers, clients, and other employees of the organization
• Manage multiple tasks and competing priorities in a dynamic environment
• Must be a team player, we all must work together as we strive to provide the best service possible for our customers
• Ability to move/lift up to 35 pounds

Pay

$22.00-24.00 per hour and a comprehensive benefits package

Schedule

The work environment is mid-to-high paced. The noise level is usually moderate. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.