Office Coordinator - Kansas City, MO

About the role

This role serves as the first point of contact for incoming calls, emails, and walk-in customers; routes requests to appropriate teams (sales, warehouse, purchasing). It involves processing expense reports, expediting purchase orders, receiving and reconciling packing lists, processing shipping manifests, supporting departmental project management and job data entry, filing paperwork, coordinating internal meetings, vendor visits, and branch events, ensuring office supplies and common areas are maintained, and performing other administrative tasks for the sales team.

Responsibilities

• Serve as the first point of contact for incoming calls, emails, and walk-in customers; route requests quickly to appropriate teams (sales, warehouse, purchasing).
• Provide real-time status updates on orders, deliveries, and general inquiries.
• Process expense reports for the branch; research and solve discrepancies.
• Expedite open purchase orders.
• Receive and reconcile packing lists against system records (Eclipse).
• Process daily shipping manifest.
• Support the lighting and gear departments by performing project management and job data entry.
• Filer paperwork as needed.
• Support internal meetings, vendor visits, and branch events with scheduling and coordination.
• Ensure office supplies, materials, and common areas are maintained to support productivity.
• Perform other administrative items for the sales team as needed.

Requirements

• Previous experience in administrative, customer service, or operations support role.
• Intermediate computer skills, including MS Office.
• Characteristics of a customer-oriented mindset, both internally and externally.
• Ability to prioritize tasks with a sense of urgency.
• Attention to detail.
• Clear verbal and written communication skills in English.

Qualifications

• High school diploma or equivalent.
• Experience in a similar administrative role preferred.

Skills

• Customer service skills.
• Administrative support skills.
• Basic computer skills.
• Time management and organization skills.

Benefits

• Medical, dental, and vision insurance.
• Short and long-term disability and life insurance.
• Paid time off and holidays.
• 401K match.
• Profit sharing.
• Tuition reimbursement and employee development.
• Annual Safety Shoe Reimbursement.
• Employee discount on products.
• Access to a variety of trainings for personal development.

Pay

The salary range for this position is $30,000 - $40,000 annually, commensurate with experience.

Schedule

Monday through Friday, 8 AM – 5 PM.