Office Coordinator I - Division of Hematology

What You Will Do

• Answer telephones, route, and screen callers, take messages, and provide routine information to callers promptly and courteously.
• Aid with patient services including scheduling appointments, checkouts, sending documentation, and contacting appropriate stakeholders.
• Respond to inquiries and assist stakeholders according to procedures.
• Manage charts including to prepare, organize, file, retrieve, archive charts and maintain a detailed spreadsheet of charts for referral.
• File and retrieve documents including phone messages.
• Schedule and provide administrative support for meetings, interviews, committees, conferences, and calendars including travel/lodging arrangements and catering.
• Oversee and order office supplies for the department.
• Perform other duties and administrative support projects as assigned.

Education Qualifications

• A High School Diploma / GED is required.

Experience Qualifications

• At least one (1) year of administrative experience in office or clinical setting is required.

Skills And Abilities

• Basic knowledge of administrative and office management processes, procedures, principles, and best practices.
• Familiarity with medical terminology and protocols.
• Familiarity with HIPAA regulations.
• Basic proficiency with electronic medical record software (EPIC).
• Basic proficiency with word processing software (Microsoft Word).
• Basic proficiency with spreadsheet software (Microsoft Excel).
• Introductory proficiency with presentation software (Microsoft PowerPoint).
• Strong verbal and written communications.
• Strong customer service skills.
• Strong interpersonal skills.
• Solid organizational skills.
• Solid time management skills.
• Basic conflict resolution skills.
• Ability to maintain confidentiality and professionalism.
• Ability to work independently within established guidelines.
• Ability to collaborate with stakeholders at all levels.

Benefits

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine.

Pay

SALARY RANGE: $21.05 - $26.35 Hourly
Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly. At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.