Office Coordinator

Part-time position in our King of Prussia office for 20 hours per week at $21.00 per hour.

About the role

An office professional supports our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry. As a valued member of the Tom James support team, you will handle a variety of administrative and operational tasks.

Responsibilities

• Order Entry: Entering order tickets, customer order forms, and customer payments daily.
• Receiving & Shipping:
  • Unpacking received shipments daily.
  • Prepping and steaming (if necessary) garments for delivery; placing on the proper Sales Professionals rack.
  • Processing returns, remakes, and alterations.
  • Preparing all clothing for delivery by the sales professional.
  • Picking up and delivering client items as needed.
• Alterations:
  • Entering all alteration instructions into the proprietary system.
  • Delivering/picking up garments to/from outside (contract) tailors.
  • Compiling Alteration Expense Summary for in-house tailors and sending to Accounting.
• Telephones/E-Mail/Mail:
  • Answering incoming phone calls and giving messages to Sales Professionals.
  • Checking store e-mail daily and giving all information to the proper person(s).
• Bank Deposits/Errands:
  • Making follow-up calls to factories, customers, and the corporate office.
  • Performing other duties as assigned.

Requirements

• Experience with social media platforms for marketing and research purposes.
• Extensive knowledge of computers, Microsoft Office software, and Google Docs.
• Ability to multi-task in a fast-paced environment, prioritize multiple projects, and consistently meet deadlines.
• Strong organizational skills.
• Ability to bend and lift up to 20 lbs.
• Valid Driver’s License (Exception: larger metropolitan areas).

Benefits

• Generous PTO plan.
• Paid holidays.
• 401(k) plan.

Schedule

Regular onsite attendance required.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.