Office Coordinator

About the role

The Office Coordinator supports multiple teams with various administrative tasks, ensuring smooth and successful office operations.

Responsibilities

• Support the sales team by processing and validating contractual agreements to ensure accuracy
• Provide exceptional customer service support by handling customer inquiries, questions, and updates
• Greet and assist visitors as they arrive at the office
• Answer and direct phone calls to the appropriate party along with taking and delivering messages accurately
• Produce and maintain same day checks, trust claims, and the reconciliation of bank records
• Operate office equipment such as photocopiers, printers, fax machines, etc.
• Input statistical information into a CRM system and other databases
• Use of SOX compliance software to reconcile daily, weekly, and monthly reports

Requirements

• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Time management and organizational skills
• Must have the ability to work independently or with a team
• Convey information clearly and concisely in written and spoken communication
• Capable of setting and meeting priorities and deadlines
• General clerical tasks, accounts payable, data entry, etc.
• Able to maintain composure in a fast-paced office setting
• Notary license preferred but not required
• High school diploma or equivalent
• 3-5 years of administrative or related experience

Qualifications

Neptune Society is the largest provider of affordable cremation services in the nation. We offer a generous compensation package, competitive health and wellness plans, paid time off, job-related training, and more.

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program