Office Coordinator

About the role

Join the Watertown Hops Company team as an Office Coordinator. This role supports daily operations and business objectives through various functions including Customer Service, Operations Support, Procurement, and Plant Administration.

Responsibilities

• Receive, confirm, and document customer orders, manage international customs documentation, maintain shipment records, and respond to customer inquiries.
• Support operations through inventory monitoring, coordination of brewery shipments, and documentation and shipping of spent catalyst materials.
• Manage procurement activities including ordering goods and services through Ariba and SAP, vendor setup, invoice processing, and procurement record maintenance.
• Provide administrative support including data entry, expense reporting, and support for Watertown Hops Management and employees.
• Maintain accurate records and information across multiple systems while supporting efficient plant and business operations.

Requirements

• Associate's degree (or higher) in an applicable area of focus OR equivalent experience in a related field.
• Experience using Microsoft Office applications and business systems to manage information and support daily operations.
• Experience prioritizing multiple tasks and responsibilities in a fast-paced environment.
• Builds relationships and collaborates effectively with customers, suppliers, and internal stakeholders to achieve business objectives.
• Takes accountability for results, acts with integrity, and demonstrates professionalism in all interactions.
• Possesses strong organizational and communication skills and is committed to maintaining accurate records and processes.
• Has a thirst for learning and continuously seeks opportunities to expand knowledge and capabilities.

Qualifications

• Strong organizational and communication skills.
• Ability to prioritize and manage multiple tasks simultaneously.
• Effective collaboration with internal and external stakeholders.
• Attention to detail and accuracy in record-keeping.

Skills

• Microsoft Office proficiency.
• Business systems management.
• Customer service and logistics coordination.
• Procurement and supply chain management.
• Administrative support and data entry.

Benefits

• Total Rewards Program with competitive base salary, incentive plans, parental leave, health, dental, vision, retirement plan options with employer match, generous paid time off plans, an engaging Wellness Program, and an Employee Assistance Program (EAP).
• Cool brand clothing and swag, access to top events, and free beer and beverages.
• Participation in community engagement and charitable activities.
• Opportunities for professional development and growth through First Choice Learning.
• Collaboration with diverse colleagues and partners from various backgrounds.

Pay and Benefits

The posted salary range is $56,600.00 - $74,300.00, with a target short-term incentive and an average of $23,000 spent on benefits per employee, including health, dental, vision, retirement with above-market employer match, wellness incentives, and an Employee Assistance Program (EAP). Paid time off includes holidays, vacation days, and sick days.