Office Coordinator
About the role
Office Coordinators at Comprehensive are often the first point of contact for clients, service providers, and other visitors to our facilities. As a highly-visible member of a busy and varied healthcare clinic, Office Coordinators need to possess excellent communication skills and the ability to multitask with frequent disruptions. They are the primary customer service representative for the designated team or location and work frequently with clients, staff, other service providers in the community, and the general public. Although the Office Coordinator will be assigned to a primary facility, Office Coordinators are expected to float as needed. Candidates should be flexible with their availability and be able to work 8-hour shifts during clinic hours between 5:30am and 6pm.
Responsibilities
- providing clinic reception and administrative assistance to the assigned team or clinical facility
- scheduling appointments and coordinating clinician schedules
- entering and maintaining accurate client records and other documentation in our electronic health record system
- assisting clients with completing financial assessments and agency documents
- collecting payment at point of service and recording & reconciling receipts
- communicating effectively and professionally with clients, primary care providers, service providers, and staff
- maintaining client confidentiality per HIPAA guidelines
Qualifications
- High school diploma or GED
- Two years of general office experience, preferably in the healthcare field
- Bilingual English & Spanish helpful but not required
Benefits
- Healthcare coverage for employee and qualified family members
- Generous vacation, paid holiday and sick leave policies
- Access to Employee Assistance Program services
- Agency-funded retirement plan with contributions equal to 5% of compensation
- Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation
- Agency-funded life and disability insurance program
- Financial incentives to further employee education